1. Introduction

PROAKTIVA Financial Strategies, LLC (“PROAKTIVA,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of individuals who visit our website www.proaktivapr.com (the “Website”) or interact with us digitally.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information in compliance with:

• The General Data Protection Regulation (GDPR) of the European Union, and

• The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

By accessing or using this Website, you acknowledge and agree to the practices described in this Policy.

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2. Data Controller

For purposes of GDPR and applicable U.S. privacy laws, the data controller is:

PROAKTIVA Financial Strategies, LLC
Puerto Rico, United States
Email: info@proaktivapr.com
Website: www.proaktivapr.com

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3. Scope of This Policy

This Policy applies to personal information collected when you:

• Visit or browse the Website

• Complete contact or inquiry forms

• Request information about our services

• Communicate with us electronically

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4. Categories of Personal Information Collected

a. Identifiers

• Full name

• Email address

• Phone number

• Business contact information

b. Professional or Commercial Information

• Company name

• Job title or role

• Business interests related to our services

c. Internet and Technical Data

• IP address

• Browser type and device information

• Operating system

• Pages visited and time spent on the Website

d. Sensitive Personal Information

We do not intentionally collect sensitive personal information as defined by GDPR or CCPA (e.g., health data, biometric data, political opinions).

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5. Legal Basis for Processing (GDPR – Article 6)

We process personal data based on one or more of the following legal grounds:

• Consent provided by the user

• Performance of pre-contractual or contractual measures

• Compliance with legal or regulatory obligations

• Legitimate business interests, provided such interests do not override fundamental rights and freedoms​

 

6. Purposes of Processing

Personal information is processed for the following purposes:

• Responding to inquiries and communications

• Providing professional, financial, and strategic advisory services

• Evaluating preliminary eligibility for services or programs

• Complying with legal, regulatory, and compliance obligations

• Improving the Website’s functionality and user experience

• Business communications related to requested services

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7. Disclosure of Personal Information

We may disclose personal information only as necessary to:

• IT, hosting, and technology service providers

• Legal, accounting, and regulatory advisors

• Government authorities when legally required

All third parties are contractually required to protect confidentiality and data security.

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8. International Data Transfers (GDPR)

Personal data may be transferred to and processed in jurisdictions outside the European Economic Area, including the United States.

Where required, PROAKTIVA implements appropriate safeguards, such as Standard Contractual Clauses, to ensure adequate data protection.

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9. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Comply with legal, regulatory, tax, or contractual requirements

• Resolve disputes or enforce agreements

 

10. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect personal data, no electronic system is completely secure.

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11. Your Rights Under GDPR (EU Residents)

EU residents have the right to:

• Access their personal data

• Request correction of inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

Requests may be submitted to info@proaktivapr.com.

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12. Your Rights Under CCPA / CPRA (California Residents)

California residents have the right to:

• Know what personal information is collected

• Access personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of the sale or sharing of personal information

• Not be discriminated against for exercising privacy rights

🔹 PROAKTIVA does not sell or share personal information as defined under CCPA/CPRA.

Requests may be submitted via email to info@proaktivapr.com.

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13. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure essential website functionality

• Analyze aggregated website usage

• Improve performance and user experience

Non-essential cookies are used only with user consent, where applicable.

Users may manage cookie preferences through browser settings or our Cookie Consent Banner.

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14. Children’s Privacy

This Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

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15. Third-Party Links

The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

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16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes become effective upon publication on this page with an updated revision date.

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17. Contact Information

For questions or requests regarding this Privacy Policy or personal data handling, please contact:

PROAKTIVA Financial Strategies, LLC
Email: info@proaktivapr.com
Website: www.proaktivapr.com
Puerto Rico, United States